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⚖️ Terms & Conditions — SurgiValley Instruments

Welcome to SurgiValley Instruments. These Terms & Conditions govern your use of our website, products, and services. By visiting or purchasing from our store, you agree to the following terms. Please read them carefully before proceeding.

1. Company Overview

SurgiValley Instruments is a registered manufacturer and exporter of liposuction, cosmetic, and surgical instruments, based in Sialkot, Pakistan. We specialize in producing precision-engineered medical instruments for professional use.

2. Acceptance of Terms

By accessing this website, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use this website. SurgiValley Instruments reserves the right to update or modify these terms at any time without prior notice.

3. Product Use and Responsibility

All products sold on this website are designed for medical professionals and certified practitioners only. We are not responsible for misuse or mishandling of instruments. Users are responsible for ensuring proper sterilization, handling, and application according to professional medical standards.

4. Product Information and Availability

We strive to maintain accurate product details, pricing, and availability. However, we cannot guarantee that all information is error-free. Product images are for illustrative purposes and may vary slightly from actual items.
SurgiValley Instruments reserves the right to modify, discontinue, or update any product without prior notice.

5. Pricing and Payment

All prices are listed in USD unless otherwise stated. Prices do not include shipping, taxes, or customs duties, which may vary by location. Payment must be made in full before order dispatch. We accept multiple secure payment options available on our checkout page.

6. Shipping and Delivery

Orders are processed once payment is confirmed. Delivery times may vary based on destination and shipping method. SurgiValley Instruments is not liable for delays caused by customs, courier services, or other factors beyond our control.

7. Returns and Refunds

We prioritize product quality and customer satisfaction. Returns are accepted only for manufacturing defects or incorrect items. To initiate a return, customers must contact us within 7 days of receiving their order.
Returned products must be unused, in original packaging, and accompanied by proof of purchase. Custom-made or personalized items are non-returnable.

8. Intellectual Property

All website content, including text, graphics, product images, logos, and designs, is the property of SurgiValley Instruments and protected under copyright and trademark laws. Any unauthorized use, reproduction, or modification is strictly prohibited.

9. Limitation of Liability

SurgiValley Instruments is not liable for any direct, indirect, or consequential damages resulting from the use of our website or products. Our liability is limited to the amount paid for the product purchased.

10. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from the use of this website shall be resolved under the jurisdiction of the courts in Sialkot, Pakistan.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
📧 info@surgivalley.com

📍 Sialkot, Pakistan


SurgiValley Instruments — Crafting Precision. Ensuring Trust.

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